B2B customers demand seamless and empowering experiences that engage and delight anytime, anywhere, and on any device. This complimentary eBook examines the state of engagement in eBusiness, and shows how a tailored customer engagement portal can create the easy-going, digital experience that customers want. ISM's robust customer portal is the complete package for increasing online customer engagement and streamlining back-end processes.
Readers will learn:
The complete findings from our research study
Tips to increase B2B customer engagement
The role of social, cloud, mobile, and analytics in online customer engagement
A look under the hood of our new customer engagement framework
Download the FREE eBook today!
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